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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Kelley

August 14, 2025

5  out of  5
rating by Marie Kelley
"Excellent service and friendly staff always willing to work with you! I highly recommend!"
We responded:
"Marie, we love the review! Thank you so much for sharing your experience with us! Sincerely, Kevin Rice State Farm Agency "
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Robert Oxendine

August 12, 2025

5  out of  5
rating by Robert Oxendine
"Great service and customer service is the best I've ever experienced. All the agents are always polite and very helpful!! I would recommend them to others all the time."
We responded:
"Thank you Robert for the very kind words and feedback! We try to be as helpful and professional as possible. It's a joy serving policyholders like you. Sincerely, Kevin Rice State Farm Agency "
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GodBroly

August 6, 2025

5  out of  5
rating by GodBroly
"Very great people to work with! Hard to argue with the price!!"
We responded:
"Love the feedback! Thank you so much for sharing your experience. Sincerely, Kevin Rice State Farm Agency "
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Jennifer Burpee

August 5, 2025

5  out of  5
rating by Jennifer Burpee
"The whole office is awesome always there to help. I tell anyone looking for insurance to go to this office Kevin Rice State Farm!!"
We responded:
"Jennifer, Thank you for your awesome feedback. We try our best to ensure we go above and beyond to help here at the office. We appreciate your business and referrals! "
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Tyler Boyd

July 25, 2025

5  out of  5
rating by Tyler Boyd
"Wonderful experience"
We responded:
"Glad to hear you had a wonderful experience, Tyler! Thanks for sharing. "
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John Gaitan

July 15, 2025

5  out of  5
rating by John Gaitan
"Amy gets it done right"
We responded:
"Thank you, John! We couldn't agree more! "
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Karrigan Schipinski

July 11, 2025

5  out of  5
rating by Karrigan Schipinski
"Great customer service! I highly recommend!"
We responded:
"Karigan, thank you so much for the feedback! "
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Sharon Mccoy

July 9, 2025

5  out of  5
rating by Sharon Mccoy
"This place is the best! Krystal was so kind and helpful. O, and patient with me, Thank you for that. Brayden is excellent. He explained everything simply and was also very patient with my questions. My neighbor's and I can't imagine dealing with anyone else."
We responded:
"Sharon, thank you so much for sharing your experience with us. Both Krystal and Brayden were thrilled to hear of the experience! Our team is here to hopefully build on this experience for you. Thank you again, Kevin Rice State Farm Insurance Agency"
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paul tellulater

June 26, 2025

5  out of  5
rating by paul tellulater
"5 stars 4 now..Braden my agent is way kool prices r market cept 4 me but he way kool..easy peezy legit ins..nice to have Simone who will listen even if price don't come down..friendly in out wut I needed 4 now .."
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Peggy Johnson

June 25, 2025

5  out of  5
rating by Peggy Johnson
"I have enjoyed working with this company.They are always finding ways of helping me save money but still maintain the right level of protection for my home and vehicles Wonderful people to deal with."
We responded:
"Peggy, thank you for sharing. We try to assist however we can, and our job is much easier when we have the privilege to work with such wonderful clients like yourself. Thank you again, Kevin Rice State Farm Agency "
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Glenn Key

June 24, 2025

5  out of  5
rating by Glenn Key
"Needed proof insurance for secretary of state got it in minutes"
We responded:
"Thank you for the review, Glenn! Very happy to serve you so quickly! Kevin Rice State Farm Insurance Agency"
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Jer

June 23, 2025

5  out of  5
rating by Jer
"Everyone that works for Kevin Rice is very friendly and helps any way they can. I will always do Business with them."
We responded:
"Thank you for sharing! Our team is dedicated to helping in anyway we can! Sincerely, Kevin Rice State Farm Insurance Agency "
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Ron Landenberg

June 17, 2025

5  out of  5
rating by Ron Landenberg
"Rice State Farm Insurance Agent, are always a pleasant to work with and are always available for anyway they can you . They have been the best agency I’ve every did business with in my 72 yrs."
We responded:
"Thank you for the great review, Ron. We appreciate your loyalty and look forward to continuing business with you! "
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Anne Mcfarland

June 11, 2025

5  out of  5
rating by Anne Mcfarland
"They are always there willing to help and you don't wait it's done instantly. Ty"
We responded:
"We appreciate your great feedback, Anne! We are glad you have quick and easy service. "
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Shauna Brinkman

June 5, 2025

5  out of  5
rating by Shauna Brinkman
"Amy is great. She listened to me with my wants and needs for a policy and found the best options for me."
We responded:
"We are so glad to hear Amy was able to find a policy to fit your needs. There are so many different options out there, it's important to have someone devoted to finding the best one for you! Thanks for the positive feedback, Shauna! "
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Mary Umbreit

May 31, 2025

5  out of  5
rating by Mary Umbreit
"I was having a trying time and Jodie. Got me a very good rate for my vehicle insurance and renters insurance. And then she also did a quote for me and my husband for when we work things out and get back home. And I also referred a friend of mine to her and Jodie got her a awesome rate as well. So I applaud you. Thank you so much. You guys have done a lot."
We responded:
"Thank you for the kind feedback, Mary. Jodi goes above and beyond to provide excellent service. I am glad to hear she was able to help not only you, but your friend also! "
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James Alan

May 30, 2025

5  out of  5
rating by James Alan
"Staff are kind and make insurance policy decision making a plessant experience. My agent in the office is Amy. She is an effective agent and a quality person."
We responded:
"Thanks for the feedback, James. Amy is very effective and provides top notch quality service! "
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Lisa’s Love Boutique & Studio

May 28, 2025

5  out of  5
rating by Lisa’s Love Boutique & Studio
"Amy has been such an incredible help!"
We responded:
"Thank you for the shout out, Lisa. Amy is always on the ball and willing to help. "
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Carlee Bowerson

May 28, 2025

5  out of  5
rating by Carlee Bowerson
"Everyone that works there is extremely nice and works with you so well!"
We responded:
"Thank you for the feedback, Carlee! We take pride in our customer service. "
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DM Katman

May 21, 2025

5  out of  5
rating by DM Katman
"Amy was super helpful in arranging for the transfer of my auto insurance policy from Colorado to Michigan. She went out of her way to answer all of my questions."
We responded:
"I am so glad to hear Amy was helpful assisting you with your state move! Welcome to Michigan! We look forward to continuing business with you. "
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Steve Trollman

May 21, 2025

5  out of  5
rating by Steve Trollman
"All the staff is nice. Amy made sure we were covered and answered all the questions we had."
We responded:
"Thanks for the awesome feedback, Steve. We agree that Amy is on top of the ball when it comes to making sure you are completely covered! "
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Randi Oswald

May 16, 2025

5  out of  5
rating by Randi Oswald
"I have been working with this location for the last year now. They have been the most AMAZINGLY helpful. Super friendly staff. I can definitely say I won't be changing insurance companies. They always help with ANY questions or concerns I may have. Definitely LOVE working with them."
We responded:
"Randi, it's so great to hear of the awesome experience you had with our team. I agree - Amy is amazing and does tremendous work providing our best coverage options at the best value. Thanks again, Kevin Rice State Farm Agency"
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Robert-John V.

May 14, 2025

5  out of  5
rating by Robert-John V.
"The staff here is great! They are super helpful and knowledgeable even outside of the Auto Insurance."
We responded:
"Great to hear, Robert-John! We take pride in continuous education that allows our staff for assist each of our policyholders (and beyond) with top notch service! "
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Sydney

February 13, 2025

5  out of  5
rating by Sydney
"The staff here is fantastic! Everyone at this branch is so helpful, kind, and knowledgeable. Finding affordable insurance was a pain before now; thanks guys!"
Profile photo of Ron Cutler

Ron Cutler

November 28, 2024

1  out of  5
rating by Ron Cutler
"Can not open attachment?"
We responded:
"Ron, I'm sorry to hear of the issue with the attachment. I replied to this initially back on Thursday (11/28/2024) asking if you could email me personally, as we were closed for the Thanksgiving Holiday, but I haven't heard anything back. Today, as we got back into the office I tried to access your file to see what the issue was to try and assist, but unfortunately I'm unable to pull anything up in your name. I'm not seeing an account with either our Bad Axe or Croswell offices. Is this for something under a different name? Is it something you're waiting on from one of our locations - or perhaps another State Farm? I want to help you, but could you contact our office so we can gather more information? Hope we can help you to resolve the issue. "